Former Chairman, President and CEO, United Airlines
Speakeasy Client since 1991

At Speakeasy, we believe listening is the foundation of authentic leadership. Listen for PEAK Impact is a one-day, evidence-based program that transforms how leaders listen and engage. Grounded in behavioral science, it uses a proprietary 25-item self and peer assessment to uncover listening habits that affect understanding and connection.
Participants experience live, team-based facilitation that builds emotional intelligence and interpersonal effectiveness. They gain a practical framework for sustained listening growth, supported by follow-up measurement at six and twelve months. By the end, leaders strengthen collaboration, enhance sales performance, improve relationships, and drive measurable business results.
Only 8% of Employees Say Leaders Listen Well.
In a survey of nearly 14,000 employees, just 8% said their mid- and senior-level leaders listen “very well.” This gap highlights how few leaders are perceived as strong listeners.
-Forbes
Listening Boosts Engagement and Performance
A review of 117 studies found that when employees feel heard by managers, engagement, trust, and overall job performance rise significantly.
Harvard Business Review
Listening Training Reduces Stress and Improves Behavior
In a study of corporate administrators, participants in active listening training showed measurable reductions in stress-related Type A behavior patterns.
- Wiley, Human Resource Management Journal
At Speakeasy, we understand that life is filled with diverse commitments and schedules can vary greatly. That’s why we offer a comprehensive array of programs to accommodate every professional’s unique circumstances. Whether you prefer the traditional in-person classroom experience, the convenience of live online virtual sessions, or the autonomy of self-administered digital courses, we have the perfect fit for you.
Investing in developing your listening skills elevates leadership in critical ways. Here’s how Speakeasy enhances your capabilities:
At Speakeasy Inc., we’re dedicated to helping high-potential professionals rediscover the art of conversation, create lasting connections, and elevate their personal communication style. In today’s fast-paced digital world, authentic, face-to-face communication is more important than ever before. Here’s why you should choose Speakeasy:
Listening is a leadership discipline. With Speakeasy’s listening skills training, you give yourself and your team the tools to communicate with clarity, trust, and insight.