Specific jobs typically require specific communication characteristics. For example, being an outgoing “people person” is great if you are in sales while a more calming, patient approach might help if you work in customer service. But all people – in all jobs – benefit from...
Data doesn’t communicate - people do. We’ve never been more able to assemble, analyze, compare and distribute data than we are today. We know more about how many, how much, where it came from and where it’s likely to go than we ever have. We share...
Your Spoken Image Image, according to one dictionary definition, means “the concept of someone held by the public or the character projected by someone to the public.” Very simply, our image is the way other people perceive us. Our image at times can depend on the labels...
Why Hearing is Different from Listening According to an Ohio University study, the average adult spends about 70% of their waking hours communicating in one form or another. Of that time, 9% is spent writing, 16% reading, 30% speaking, and 45% listening. To reap the full...
At a time when discerning truth from fiction has never been more difficult, it has never been more important for you to be sure that you are saying exactly what you mean to say. Social media, mainstream news, and the events of the day have made...