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              Ladies, have you ever found it difficult to speak more assertively or confidently? To men—I pose the same question.  There is a general tendency to associate a lack of confidence and assertiveness with women; however, men often experience similar issues.  Effective communication is an integral...

            Watching interviews of athletes, both amateur and professional, has reinforced the notion that we can always get better.  No matter the outcome of the game or match, athletes seem to always recognize they can do better. Even when they win, the interviewer can count on...

  Many speakers today seem more comfortable talking to their slides than to their audience. Have you ever seen a speaker literally read every word on the slide? Then continue to do that on all 87 slides in their deck…How did that make you – as...

            According to a 2013 Desoto study, adults spend nearly 30 hours per week on social media platforms and have roughly 275 personal connections across their social media channels. Imagine being on social media for more hours than there are in a day. However, in contrast,...

              Specific jobs typically require specific communication characteristics.  For example, being an outgoing “people person” is great if you are in sales while a more calming, patient approach might help if you work in customer service. But all people – in all jobs – benefit from...

              Data doesn’t communicate - people do.   We’ve never been more able to assemble, analyze, compare and distribute data than we are today.  We know more about how many, how much, where it came from and where it’s likely to go than we ever have. We share...

              Your Spoken Image Image, according to one dictionary definition, means “the concept of someone held by the public or the character projected by someone to the public.”  Very simply, our image is the way other people perceive us. Our image at times can depend on the labels...

              Why Hearing is Different from Listening According to an Ohio University study, the average adult spends about 70% of their waking hours communicating in one form or another. Of that time, 9% is spent writing, 16% reading, 30% speaking, and 45% listening. To reap the full...

There is nothing — nothing — more powerful in this world than authentic, passionate connection with another human being. It’s the only way we’ll solve any of the myriad problems facing our world today.  It enables your societal and community contributions.  It drives your business growth,...